Hot Frog Print & Media ("Hot Frog," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, and how we protect it. By using this website, you acknowledge that you have reviewed this Privacy Policy.

Information We Collect

Information You Choose to Provide

When you contact us, request a quote, submit a form, upload files, schedule a consultation, place an order, or otherwise communicate with us through our website, we may collect information you voluntarily provide, including:

• Name
• Company Name
• Email Address
• Telephone Number
• Mailing Address
• Project Details
• Uploaded Files and Artwork
• Any additional information you choose to provide

We use this information to respond to inquiries, provide estimates, communicate regarding projects and services, fulfill requests, and provide customer support.

Automatically Collected Information

When you visit our website, certain information may be collected automatically through cookies and analytics tools. This information may include:

• Internet Protocol (IP) Address
• Browser Type and Version
• Device Type
• Operating System
• Pages Visited
• Date and Time of Access
• Referring Website Information
• General Geographic Location Derived from IP Address

This information is used for website administration, analytics, security, and improving website performance and user experience.

How We Use Information

We may use information collected through our website to:

• Respond to inquiries and quote requests
• Provide estimates and proposals
• Process orders and service requests
• Communicate regarding projects and services
• Provide customer support
• Improve website functionality and user experience
• Analyze website traffic and performance
• Maintain website security
• Comply with legal obligations

Information Sharing

Hot Frog Print & Media does not sell, rent, trade, or otherwise sell personal information collected through our website.

We may share information with trusted service providers that assist us with website hosting, analytics, payment processing, email communications, shipping, fulfillment, or other services necessary to operate our business. These providers are authorized to use information only as necessary to perform services on our behalf.

We may also disclose information when required by law or when reasonably necessary to protect our rights, property, safety, or the safety of others.

Cookies, Analytics, and Advertising Technologies

This website uses cookies and similar technologies to improve website functionality, analyze website traffic, and support our marketing efforts.

We utilize Google Analytics to better understand how visitors interact with our website and improve website performance. Google Analytics collects information regarding website usage, visitor activity, device information, and website performance.

We also utilize the Meta Pixel (Facebook Pixel) to help measure the effectiveness of our advertising efforts, understand website interactions, and improve our marketing campaigns. Information collected through the Meta Pixel may be used to measure advertising effectiveness, understand website interactions, and improve advertising campaigns on Meta platforms, including Facebook and Instagram.

We may utilize Google reCAPTCHA on website forms to help prevent spam, abuse, and automated submissions. Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

These technologies may collect information such as:

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Time Spent on the Website
• Referring Websites
• General Geographic Location

You may choose to disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

Customer Files and Artwork

Files, artwork, logos, designs, mailing lists, and other materials submitted through our website may be stored and used solely for the purpose of preparing estimates, producing products, fulfilling services, and communicating regarding customer projects.

Customers are responsible for ensuring they have the necessary rights and permissions to provide any artwork, logos, trademarks, mailing lists, or other content submitted through our website.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information submitted through our website from unauthorized access, disclosure, alteration, or destruction.

While we take reasonable measures to protect information, no method of transmission over the Internet or electronic storage can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Websites

This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been submitted by a child under the age of 13, we will take reasonable steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the website following any changes constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Hot Frog Print & Media
118 West Allen Street
Mechanicsburg, PA 17055

Phone: (717) 697-2204
Email: info@hotfrogmedia.com

Last Updated: June 17, 2026